Saying "no" risks good will, friendships, and all kinds of relationships. Learning how to do this in a skillful way therefore determines—to a large extent—our success in life. "Yes" and "no" are short words quickly spoken, but, because of their deep and profound consequences, require serious and thoughtful consideration. The arrogant and power-intoxicated tend to maintain "no" as a first response and, as a consequence, lose good will even when they later approve. Instead of creating resentment, a wisdom-inspired "no" can invoke more appreciation than a cursory "yes". It substitutes politeness, charm, and fine words for acquiescent action. Not capricious or abrupt but gilded with positives, this kind of "no" usually evolves slowly and incrementally over time. Never "final", it always leaves room for hope and change.