Edith Layland

Don't bore people with irrelevant details. Too much technical jargon loses people's attention while obscuring the essential issues. Short and to-the-point descriptions lead to effective and timely action while too much talk with irrelevant issues only obscures focus and slows progress. When good and short, statements become twice as effective. And when something isn't said well, if short it won't be as bad. Rambling, pointless trivia increases in inappropriateness in ratio to the level and importance of the person listening. Be particularly careful not to become a talking nuisance to busy people with heavy weights of responsibility—well said is quickly said.